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Susan Sinn

VP, Servicing Oversight Manager, FirstKey Mortgage, LLC


Susan Sinn is the Servicing Oversight Manager at FirstKey Mortgage, LLC.  Susan manages the oversight of multiple residential/commercial sub-servicers for Agency, Jumbo, RPL and small business loans.  The oversight includes sub-servicer performance, mortgage servicing transfers, investor reporting, securitization reporting, custodial document reconciliation, and asset disposition/decisioning.

Prior to joining FirstKey Mortgage, Susan held numerous positions with JP Morgan Chase/WAMU, where her responsibilities included National and Regional Operations/Underwriting Management,  Default/Loss Mitigation, Risk Management,  and Compliance. Susan earned a BS degree in Management from SUNY @ Buffalo.