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SVP Foreclosure, Fay Servicing, LLC


Wanda comes to Fay Servicing with over 21 years of Mortgage Default experience.  She previously worked at Fannie Mae, First American and Washington Mutual. Prior to joining Fay Servicing Wanda led a team of Foreclosure consultants at Fannie Mae that traveled to servicer’s with underperforming foreclosure timelines to provide operational support, share industry best practices and train the foreclosure process.  Prior to Fannie Mae Wanda led the Default Outsource Operation for First American Corporation. Prior to First American, Wanda was an Assistant Vice President of Foreclosure at Washington Mutual Mortgage.  Her roles at Washington Mutual included Multi-Vendor Management, Process Improvement, Risk Management, Master Servicing, timeline monitoring and she played a major role in the development of all Default’s control, inventory and performance reports and scorecards to reduce the overall exposure in foreclosure.  During her nearly 10 years at Washington Mutual, Wanda moved within the company from processing loans up the ranks to management giving her hands on experience in foreclosure and Bankruptcy.  Additionally, she moved with Washington Mutual to Chicago to start-up a relocated Foreclosure and Bankruptcy department.  Wanda has participated in several USFN & AFN conference panels and keeps up with the every changing default compliance issues and recently participated in the facilitation of a CLE (continuing legal education) in New York City to train judges, referee’s and court officials on the benefits of a DIL and how it can help the homeowner that cannot afford to keep their home.  She also spent time training 8 of Fannie Mae’s largest New York attorney firms on how to conduct New York settlement conferences.